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Grassroots Fundraising Journal - Home Practical tips and tools to help you raise money for your organization.

Dear Kim Q&A Column

May 2008

Dear Readers:  

I wanted to let all of you know that I have started a blog on “the commons” which many of you know is a very strong interest of mine. It can be found at:

kimkleinandthecommons.blogspot.com

and I encourage readers to check it out and comment on it. (It is not primarily about fundraising, though.)   Then I start this column with a fan letter, partly because I like fan letters, but also because I think it helps to know that other organizations have been able to successfully use the information they find in the Journal and in Dear Kim. You can find the article “How to Raise $50,000 in Six Weeks” at www.grassrootsfundraising.org.



Have a Question for Kim?
Send your Dear Kim question to dearkim[AT]
grassrootsfundraising[DOT]org

Please note: The above contact information is only for Dear Kim questions. Questions submitted to the above address will not be answered personally, and not all Dear Kim questions can be addressed in the column. Kim selects two questions each month that are most helpful to the largest number of people. To receive the Dear Kim Column in your e-mail every month, please sign up for the e-Newsletter.

To contact Kim Klein for all other matters, please visit www.kleinandroth.com

 

Using Special Events Selectively

Dear Kim Klein:

As Executive Director at the Up On Top After School and Summer Program, located in the SF Unitarian Universalist Church and the Tenderloin Community School I want to thank you for your continued sage advice, especially for "How to Raise $50,000 in Six weeks." It works!!! We raised more than our goal of $15,000, almost double. Of course I have a terrific fundraising board who all took part, made their phone calls and did a great job. I also want to thank you for your research on databases, it was very helpful in assisting us in making a choice on a new database system. Applause! Applause! to you and your staff,  

~Nan Parks McCarthy

 

WHEN IS A GIFT NOT A GIFT?

Hello, Kim:  

I have an ethics question for you. A company is about to close down for good and on its last day of operation allows employees to buy all the office furnishings which would have been destined for the junkyard by paying a nominal fee and making the check out to our charity. These checks then arrive at our office in an envelope (20 checks ranging from $5 to $50) with a cover letter stating that the employees paid for the items by writing checks to our charity. The letter goes on to say they don't want any thanks sent or coverage as the staff has moved on, and that everyone there wishes our organization every success.

My position is that we accept the money, but do not issue receipts or send thank you letters and do not add them to the donor base as they were not really donors. I thought sending newsletters and campaign letters to recently unemployed people was tacky. My superior felt that they "hadn't really said they didn't want to receive information from us" so from her point of view it was okay to add them to our data base. I stuck to my guns and said no, it wasn't right. She finally let me have my way but clearly didn't agree with me. I'm right. Right?

Signed,  

When is a gift not a gift?

 

Dear Gift Not Gift:  

Unfortunately it appears that you and your supervisor got into such a little tug-of-war that both of you forgot to consider that there were more than two options here, and a middle way might have served everyone well.  

I can't tell from your letter if the company had contacted you ahead of time to tell you they were doing this. At that point, you could have distributed a form to all the employees which allowed them to check a box if they wanted to stay on your mailing list. I also can't tell whether the employees were part of the decision to pick your organization. If they were, some of them might have wanted to be on your mailing list, and in fact, if you had some checks for $25 and $50 for stuff that was going to be taken to a landfill (so presumably pretty junky), it seems to me some people gave more than the stuff was worth to support your group. The cover letter may reflect a sincere effort to make your lives easier, but again, your supervisor is correct that you do not know what the employees thought. Your sense that it is tacky to send campaign letters to recently unemployed people is very kind, and also correct. But remember that hopefully most of these people will not remain unemployed and may even have already gotten new jobs.  

So, to answer your question, what I would have done was written a nice thank you to all of them, enclosing a form that they would be instructed to return if they wanted to keep hearing from you. Those that didn't respond (which would probably have been the majority) would never hear again, but all would have felt appreciated and your organization would have had a few more donors.  

The big lesson here is looking for alternative solutions to disagreements rather than “sticking to your guns.”  

~Kim Klein

 

DEFINING MAJOR GIFTS  

Dear Kim:  

I gave $1000 to an organization and was surprised (and a little hurt) to see that they consider only gifts of $5,000 and up to be “major gifts.” A thousand dollars is a lot of money to me, but another friend told me that $1,000 is not a very big gift anymore. Is that true? That means a lot of us are being priced out of the charity market, which is kind of ironic.

~Need More Zeroes to Count

 

Dear Zero:  

I can imagine the chorus of readers of your letter wishing you would come over to their organization, where you would definitely be treated as a major donor! $1,000 is a lot of money to any person, even wealthy people, and ought to be a major gift in all but the most giant institutions. Your friend is wrong—there are many organizations I work with where $100 is a major gift, and many more who raise thousands of dollars in gifts of $25 and $35. The reality is that we need all sizes of gifts, and they all help. What you need to do is find an organization that values your donations, whatever size they are. No one should ever be “priced out of the charity market.”

Good luck!  

~Kim Klein