Tag Archives: donor relations

Are Small Gifts a Waste of Time?

Dear Kim, I am writing to you as a donor. I give away 10% of my income every year and support about 25 organizations with donations in the $20-$50 range with a few at $100. I live on social security but I don’t have many expenses so I can do this. But I read recently […]

Accepting “No” & Moving On

Dear Kim, I am the executive director of a small environmental justice organization focused on organizing a community to stand up to a large and highly polluting CAFO (Concentrated Animal Feeding Operation.) We have recently had some victories but need to keep pushing. One of our board members comes from quite a wealthy family and […]

Strategic Communications for Year-Round Donor Engagement

Joleen Ong demonstrates how staying in touch with donors throughout the year—by strategically sharing content through a variety of channels—builds trust and increases the likelihood of them renewing their support. From the Sep-Oct 2014 Grassroots Fundraising Journal

The Importance of Upgrading

How can we keep donors motivated to give? When is it appropriate and how often should we ask donors to give more? Kim Klein answers these questions and more in this updated version of her classic article.

The Pros & Cons of Multiyear Pledges

Dear Kim, We have been advised to start asking our donors for three to five year pledges.  The consultant advising us says it will save us a lot of time because we do ONE ask and then the payment is spread over five years.  Our executive director likes the idea because she and the finance […]

Collecting Pledges

Dear Kim: A donor recently promised a donation of $2500 but hasn’t paid it.  How can I collect this money?  We could really use it but don’t want to be rude. ~Accounts Receivable Dear Accounts: Here is the protocol for collecting pledges:  1)      The donor makes a commitment in person or in writing to an […]